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Global Privacy Policy

INTRODUCTION

This policy is provided and maintained by Trialbee AB (Trialbee), corporate registration number 556814-3019, with its principal place of business at Södra Tullgatan 3, SE-211 40 Malmö, Sweden.

This privacy policy informs you of the principles governing our use of the personal data which you submitted, or we obtained by you via a website or by registering as a user of the online services which we provide.

Trialbee’s approach to protecting personal data worldwide recognizes various jurisdictions and legal systems will apply:
. In the United States of America, the Federal Trade Commission has authority over our compliance when applicable regarding personal data. If you do not agree to the terms of this privacy policy, you should not access or use Trialbee’s services.
II. To the rest of world, different legal rules apply, and we will be using and protecting personal data in accordance with rules operating in the European Economic Area (EEA) which has adopted the General Data Protection Regulation (GDPR). If you do not agree to the terms of this privacy policy, you should not access or use Trialbee’s services.  

Individual countries have their own data protection laws and data protection authorities, which enforce compliance. The Personal Data provided to Trialbee is voluntary, and not required by law. If you do not agree to the terms of this privacy policy, you should not access or use Trialbee’s services.

For more information about your data privacy rights see Section 10.0 of this policy – Your Data Privacy Rights.

TABLE OF CONTENTS

  1. PURPOSE
  2. DEFINITIONS AND ACRONYMS
  3. DATA WE COLLECT ABOUT YOU
  4. HOW YOUR PERSONAL DATA IS COLLECTED
  5. HOW WE USE AND DISCLOSE YOUR DATA
  6. DATA PROCESSING
  7. TRANSFER OF PERSONAL DATA
  8. DATA SECURITY
  9. DATA RETENTION
  10. YOUR DATA PRIVACY RIGHTS
  11. CHILDREN
  12. OTHER INFORMATION

1. PURPOSE

This privacy policy describes how Trialbee collects, uses, processes, and protects your personal data and informs the choices available to you regarding how you can manage your personal data.

 

We recommend that you read this privacy policy with any other privacy policy or processing notice(s) available on the sanofistudies.com website and/or that we may provide on specific occasions when we are collecting or processing personal data about you, so that you are aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.  

 

 

This privacy policy identifies Trialbee as “we”, “us” or “our” and, as mentioned in this privacy policy, we are responsible for processing your data.

1.1.  PROCESSOR

We have a data protection officer who is responsible for dealing with questions and/or requests in relation to this privacy policy. If you have any questions about this privacy policy, including requests to exercise your legal rights, please contact the data protection officer using the contact details below.

1.2 CONTACT DETAILS

Trialbee’s contact details for privacy rights questions and requests are:
Full name of legal entity: Trialbee AB, Data Privacy Officer
Email Address: privacy@trialbee.com

1.3.  COMPLAINTS

You have the right to make a complaint at any time to the relevant supervisory authority in the country where you reside.

 

We would however appreciate the chance to deal with your concerns before you approach one of the national supervisory authorities, so please contact us in the first instance at privacy@trialbee.com.

 

To find more about this right and to locate the appropriate Data Privacy Authority, go to the following:

Country/Region of Residence Data Privacy Authority
Europe 

 A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Asia-Pacific Area
(Including Australia, Canada, South Korea, Mexico)
You may contact the Asia Pacific Authorities (APPA) website: https://www.appaforum.org/contact/

A list of Supervisory Authorities is also available on this website
Argentina

Agency of Access to Public Information (AAIP): https://www.argentina.gob.ar/aaip/datospersonales

Brazil You may contact the Brazilian National Data Protection Authority (ANPD): https://www.gov.br/anpd/pt-br
Israel

You may contact the Israeli Privacy Protection Authority (IPPA): https://www.gov.il/en/departments/the_privacy_protection_authority/govil-landing-page

South Africa You can visit the Information Regulator (South Africa) website at: https://inforegulator.org.za/
UK Go to the Information Commissioner’s Office (ICO) website: www.ico.org.uk
US

You may contact the US Federal Trade Commission at: https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc

 

1.4.  CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES IN YOUR PERSONAL DATA

We reserve the right to amend this privacy policy and will notify you by updating this notice, so please check this privacy policy from time to time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us at privacy@trialbee.com.

2. DEFINITIONS AND ACRONYMS

  • Anonymized: type of information sanitization whose intent is privacy protection. It is the process of removing personally identifiable information from data sets, so that the person’s identity becomes anonymous.
  • EEA: European Economic Area
  • GDPR: General Data Protection Regulation
  • CCPA: United States California Consumer Privacy Act
  • VCDPA: United States Virginia Consumer Data Protection Act
  • CPA: United States Colorado Privacy Act
  • CPRA: United States California Privacy Rights Act
  • CTDPA: United States Connecticut Data Privacy Act
  • UCPA: United States Utah Consumer Privacy Act
  • ICO: United Kingdom Information Commissioner’s Office
  • PII: Personal Identifiable Information. This is any data that could be used to identify you as an individual.
  • PHI: Protected Health Information. This is any healthcare data that could be used to identify you as an individual.

Third Parties:

  • Service providers acting as processors and who provide services to us.
  • Our partners who provide complimentary support and services for the purpose of recruiting for the clinical study.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services to us.
  • Regulators and other state authorities acting as processors or joint controllers in any jurisdiction in which we are operating and who require reporting of processing activities in certain circumstances.

 

Covered Entity: an institution, organization or other entity that is subject to the rules of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) in the United States. Covered Entities include: (i) a health plan, (ii) a healthcare clearinghouse and, (iii) a healthcare provider which transmit any personal identifiable health information in electronic form in connection with a transaction covered by HIPAA.

PIHI: Personal Identifiable Health Information is any information, including demographic information, collected from an individual that:

  • relates to (a) the past, present, or future physical or mental health or condition of an individual; (b) the provision of healthcare to an individual; or (c)  the past, present, or future payment for the provision of healthcare to the individual; and
  • Identifies the individual or there is a reasonable basis to believe it can be used to identify the individual; and
  • PIHI does not include education records or medical records covered by the Family Education Rights and Privacy Act or employment records held by Trialbee in its role as an employer.

 

Personal Information: any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

3. DATA WE COLLECT ABOUT YOU

Like many commercial organizations, we monitor the use of our services by collecting aggregate information using cookies. Typically, we collect information about the number of visitors who interact with our services.

This information is used to understand the visitor’s use of our services and may be shared with our affiliates and/or other third parties. We have no means reasonably available to us to ascertain the identity of individual users from aggregate information.

We may collect, use, and share Aggregated Data such as general statistical data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We may also collect categories of personal data about you which are grouped as follows:
 

  • Monitor the patterns of people who interact with our services.
  • Service usage information which helps us improve the design and layout of our services, and to personalize your experience by tailoring the content you see thus optimizing your user experience.
  • Identity Data includes first name, given name, last name, or similar identifier, gender, race, or ethnicity (this would only be collected when an approved clinical research study protocol has a diversity and inclusion requirement).
  • Contact Data includes ZIP code/ Postal code, email address, and telephone numbers.
  • Transactional Data includes details of products and services you have received or purchased to help us identify other people who the clinical research study may be suitable for. This includes and not limited to web-forms that collect data, contact information or a survey.
  • Technical Data includes Internet Protocol (“IP”) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology that is on the device you use to access our services.
  • Usage Data includes information about how you use our services for the purposes of determining your suitability for the clinical research study.
  • Communications Data includes your preferences in receiving communication from us for the purpose of determining your suitability for the clinical research study.
  • Health Data includes information in relation to aspects of your health conditions(s), medical history and treatment to help us determine your suitability for the clinical research study organized by our clients.


We will ask you to provide us with sensitive personal data, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information and consent to our collection of such information for the purposes set out in this Privacy Policy and any specific privacy statement provided.

We may also obtain information about your opinions if, for example, you send us feedback or ask us questions.

We may also, occasionally, receive anonymized information about you from other sources which we will use to help us better support recruitment for the study.

4. HOW YOUR PERSONAL DATA IS COLLECTED

We use various methods to collect the categories of data described above through but not limited to:
 
Data Interactions. You may have given your personal data by filling in forms or by corresponding with us by phone, and email or otherwise. This includes personal data you provide when you apply or register online or request information.
 
Automated Technologies or Interactions. As you interact with our services, we may automatically collect technical data about your equipment, browsing actions or patterns. We collect this personal data by using cookies, log files, and other similar technologies. We may also receive technical data about you from other websites that you visit employing our cookies. This aggregate data gives a “macro-view” of visitor traffic patterns and provides insight to what aspects of our services users interact with. None of this information is linked to any personal information. We collect and log technical data as described in section 3 above Data We Collect About You.
 
Third-parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as:

 

  • Analytics providers such as Google, Piwik Pro
  • Advertising Networks
  • Search information Providers
  • Portals

5. HOW WE USE AND DISCLOSE YOUR DATA

We will use your personal data in the following circumstances:

  • To support services to our client for the purposes of recruiting into a clinical research study.
  • To find people who do similar online activities as you or share similar interests and present them with content about a possible research opportunity. This may also be referred to as “look-a-like modelling”,
  • To perform obligations to you, our clients, or as required by law,
  • Where we need to comply with a legal or regulatory obligation.
  • In the EEA, when necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests.
  • To support our work with our partners, who provide complimentary support and services for the purpose of recruiting for the clinical study. 

 

Trialbee will not share your personal data unless:

 

  • We have informed you otherwise and obtained your permission or
  • There is a legal or regulatory obligation or
  • The law forces us to share the data.


In relation to using your personal data as described above, we will only do so where (i) we have your consent or (ii) you are an existing recipient of these communications. You have the right to withdraw consent at any time by contacting us via email at privacy@trialbee.com.

Declaration of Consent. We will describe how we plan to use your data. This consent area usually appears before or after an online questionnaire, but always before you submit any personal data to us.

5.1.  WHY AND HOW WE USE YOUR DATA

The matrix below describes the ways we plan to use your personal data, the legal basis, and identifies the legitimate interests where appropriate.
 
The primary purpose of processing your personal and health data is to administer patient recruitment to the clinical study, and the legal basis for all related activities is your consent. There is more information about this in section 6.1 of this policy.

Note, that we may process your personal data for more than one lawful ground depending on the specific purposes, this has been set out in the table below:

 

How we plan to use your data Category(ies) of data Lawful basis for processing, including legitimate interests
To consider whether you are eligible/suitable for participating in a clinical research study, related to a clinical investigation, or clinical support program sponsored by our clients. a) Identity Data
b) Contact Data
c) Health Data
Your prior consent for this purpose in connection with a clinical research study sponsored or managed by one of our clients, necessary for our client’s legitimate interests in conducting and completing a clinical research study.
To administer and protect our business and services, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data. a) Identity Data
b) Contact Data
c) Technical Data
Necessary for our legitimate interests, for running our business, provision of administration, IT services and network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise, necessary to comply with a legal obligation and to exercise or defend a legal claim.
To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. a) Identity Data
b) Contact Data
c) Technical Data
d) Usage Data
e) Communications Data
Necessary for our legitimate interests, to study how you use our services, to support the recruitment process in relation to the clinical research study, to develop them and to inform our marketing strategy.
To use data analytics to improve our services, marketing, and awareness about the clinical research study, manage your, experience with us and our services, and to provide an audit record for consent. a) Technical Data
b) Usage Data
Necessary for our legitimate interests, to keep our services updated and relevant, to develop our business and improve our marketing strategy.
To make recommendations to you about studies or opportunities to participate in studies, that may be of interest. a) Identity Data
b) Contact Data
c) Technical Data
d) Usage Data
e) Profile
Necessary for our legitimate interests, to develop and provide our services for our client’s legitimate interests in enrolling, conducting and completing a clinical research study.
To comply with legal obligations, including government investigations, subpoenas, or other legal process or as otherwise necessary to prevent physical or financial harm or to prevent crime and fraud. a) Identity Data
b) Contact Data
c) Technical Data
d) Usage Data
e) Profile
Necessary for our legitimate interests, to protect our business, employees, you, and the public including complying with a legal obligation or exercise or defend a legal claim.
To identify other individuals on different platforms who share similar characteristics with you and present them with ad campaigns through "look-alike modelling”. a) Contact Data Processing will only take place if you have given your prior specific consent to this.

5.2. DISCLOSING INFORMATION TO THIRD PARTIES

Trialbee may share your personal data with trusted clients and service providers where needed, as set out below, for the purposes set out in the table in section 5.1, Why and how we use your data.

  • Clinical research centres, sites, or clinics who are conducting the clinical research study that you submitted your information for.
  • Third party sub-contractors who provide services for us and/or help to provide services to you.
  • Third party sub-contractors who may transfer, or merge.
  • Your email address may be shared with the following companies to identify other individuals on their platforms who share similar characteristics with you and present them with ad campaigns about clinical research studies. If change of control arises in relation to our business, the new owners may use your personal data in the same way as set out in this privacy policy.
  • Meta (Meta Platforms Ireland Limited) or Meta (Meta Platforms Inc)
  • Google (Google Ireland Limited) or (Google LLC)
  • TikTok (TikTok Technology Limited) or (TikTok Information Technologies UK Limited) or (TikTok Inc.)
  • We may disclose personal information to law enforcement, government authorities, or otherwise in response to a legal subpoena or process as required by applicable law or in the circumstances involving the possibility of physical or financial harm, fraud, or crime.

 
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. Please note that third parties may be located in countries with a different level of personal data protection than the country in which you are located. It is therefore possible that this may include a lower level of data protection that the country you reside in.
 
We do not allow our third-party service providers to use your personal data for their own purposes, unless you have consented to this, and only permit them to process your personal data for the specified purposes and in accordance with our instructions. Please note that Trialbee is not responsible for any personal data that you provide directly to a third party, such as social media networks. For information on how these third parties process your personal data, please see the respective third party’s privacy policy.
 
We do not sell or lease your personal data to any third party. Our use and disclosure of PHI is limited to the minimum amount needed to accomplish the intended purpose of the specific clinical research study and is used in relation to pre-qualification activities for such clinical research studies. This includes using questionnaires that only ask questions related/associated to the specific clinical research study as specified in approved protocols. Your information will not be disclosed unless we have clear consent from you to do so.

5.3. USE OF HEALTH DATA IN THE UNITED STATES

The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and subsequent regulations published by the Department of Health and Human Services (“DHHS”) impose restrictions on other organizations (Covered Entities) which may be covered under HIPAA with respect to your relationship with Trialbee. Trialbee may, in providing recruitment services for one of these organizations, be required to comply with certain aspects of HIPAA in their conduct of human subject research activities.

Although Trialbee is not a Covered Entity as defined in the HIPAA privacy regulations, our policies, and procedures, which govern the privacy rights of research participants included in this privacy policy, are compatible with those required by HIPAA for Covered Entities and will become standard for research activities involving PIHI.

All PIHI data collected by Trialbee in connection with clinical study recruitment is captured electronically and transmitted through a secure network connection to a secure database. Trialbee’s data security policies are consistent with Good Clinical Practices, HIPAA, and GDPR standards.

5.4. OPTING OUT OF COMMUNICATIONS FROM TRIALBEE

You can opt-out and request us to stop sending you information, and/or reminders, for which you have consented to receiving, at any time by contacting us at privacy@trialbee.com.

Opting out of receiving information, and/or reminders, will not impact the personal data provided to us.

5.5. USE OF COOKIES

We use cookies and other technologies to improve our services to record user-specific information on webpages which are accessed or visited.

We use cookies:
(1) to learn how our services are used and how they perform, including cross-site statistics,
(2) to provide you with additional functionalities and personalization,
(3) to provide you social media interactions, and
(4) for targeting and marketing purposes.
 
You may set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our services may become inaccessible or not function optimally. With most types of internet browsers, you can erase cookies from your computer’s hard drive, block all cookies, block specific kinds of cookies, or even receive a warning before a cookie is placed on your system. Refer to your browser instructions or help button to learn more about cookies.

5.5.1. COOKIE PRIVACY PREFERENCES AND CONSENT

You may have the choice to accept all cookies, accept functional or necessary cookies, or reject / deny all cookies. If you consent to cookies, those cookies will be stored on your computer, tablet, or smartphone. If you opt-out of cookies, this may impact the functionality of the website you are trying to view.

5.5.2. USE OF DATA FOR MARKETING

We do not sell, lease, or transfer your personal data to any non-affiliated entity for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent. We may use third party companies who partner with us to provide complimentary support and services to Trialbee’s digital marketing for the purpose of recruiting for the clinical study. These companies may use data about your interactions with our services and other websites to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you. If you would like more information about this, please contacting us at privacy@trialbee.com.

5.5.3. TRIALBEE COOKIE STATEMENT

We use cookies to make our services work optimally. Cookies are used to save your settings, analyse how you browse, and customize content to suit you. They are also used to promote our services, and some cookies come from partners we work with.

6. DATA PROCESSING

Trialbee AB, company registration number 556814-3019, address: Södra Tullgatan 3, 211 40 Malmö, Sweden, privacy@trialbee.com, gathers, processes, stores, and shares personal data on behalf of the Controller for clinical research recruitment.
The Controller (the research study Sponsor) intends to conduct a clinical study to determine the safety and effectiveness of an investigational product. With regards to the processing of your personal data during the application process the Controller is the data controller responsible for processing your personal data in accordance with applicable data protection legislation. However, the Controller has assigned Trialbee AB (“Trialbee”) the task of processing your application for the study.

If you are interested in participating in the study Trialbee will ask you, on behalf of the Controller, to provide certain information about yourself to process your application for the study. This allows us to evaluate your potential eligibility for the study and to contact you during the application process. The information we intend to collect are your name, telephone number(s), e-mail address, ZIP code / postal code and answers to questions we ask you for determining eligibility. These answers may include information about your health. Health information is only used for the purposes of determining your eligibility for the clinical research study. This information will not be shared with the sponsor or the client who has requested our services for the purpose of recruiting into the clinical research study. Please see section 5.2 for who we may share your data with, your data will only be shared if you provide consent.

Information about you is stored in Trialbee’s system until the clinical study recruitment is completed, Trialbee’s services related to the study are complete or until you request that the data is deleted by emailing privacy@trialbee.com, whichever occurs first.

You can at any time withdraw your consent to the Controller’s processing of your personal data for the purposes of evaluating your application by contacting Trialbee at privacy@trialbee.com. If you withdraw your consent, then Trialbee will stop processing your personal data. If your information has been shared with a trusted third party, we will notify them of your withdrawal. If you have chosen to participate in the clinical research study and have signed the Informed Consent Form (“ICF”), you will need to communicate your request to withdraw your personal data with the research centre.

For further information about the Trialbee’s processing of your personal data on the Controller’s behalf and your rights according to applicable data protection legislation, see section 6.1 Data Subject Information.

6.1 DATA SUBJECT INFORMATION

Information about Trialbee’s processing of your personal data on behalf of the Controller to register your information for this clinical research study is listed below.

SPONSOR (the Controller)
Sanofi-Aventis Recherche & Development
82 Avenue Raspail
94250 Gentilly
France
 
Relevant point of contact:
Trialbee AB (“Trialbee”) (the Processor)                                                            
Company registration no. 556814-3019
Södra Tullgatan 3
211 40, Malmö
Sweden



Categories of personal data. Name, telephone number(s), e-mail address, ZIP code / Postal code, gender, age, and answers to questions we ask you for determining eligibility. These answers may include information about your health.
 
Purpose of processing. To administer patient recruitment to the clinical study. This includes administering your registration for the study by evaluating your eligibility and contacting you during the pre-qualification process, and identifying and targeting ideal audiences for recruitment of clinical study participants through "look-alike modelling.
 
Legal basis for processing. Your consent.
 
Legal basis for processing personal data regarding your health. Your consent.
 
Categories of recipient. The personal data will be processed by Trialbee on behalf of the Controller. Your personal data may also be shared with those involved with processing your application on behalf of Trialbee, i.e., medical professionals acting on behalf of the Controller and/or engaged by Trialbee on behalf of the Controller and/or staff from a study clinic (also known as a research centre, or site) who may contact you to determine study eligibility. These will be the only parties with access to this information.

In addition, your email address is shared with Meta (Meta Platforms Ireland Limited) or Meta (Meta Platforms Inc), Google (Google Ireland Limited) or (Google LLC), TikTok (TikTok Technology Limited) or (TikTok Information Technologies UK Limited) or (TikTok Inc.) to identify other individuals on their platforms who share similar characteristics with you to create a target audience for ad campaigns for the clinical study. This is referred to as “look-a-like modelling” and helps us spread awareness of the study more effectively.
 
Retention period. Trialbee will retain your personal data, on behalf of the Controller, until the clinical study recruitment is completed, Trialbee’s services related to the study are complete or until you request that the data is deleted, whichever occurs first.
 
Your rights. In accordance with applicable data protection legislation, you have a right to request access to or rectification of your personal data. Further, and to the extent set out in applicable data protection legislation, you may request erasure of personal data or restriction of the processing of your personal data. Under certain circumstances, you also have a right to object to processing as well as the right to data portability in accordance with applicable data protection legislation. If you want to exercise any of the above-mentioned rights, please do not hesitate to contact Trialbee (see contact details above). Where the processing of your personal data is based on your consent, you can withdraw such consent at any time by contacting either the Controller or Trialbee. Should you be dissatisfied with our processing of your personal data, please let us know, and we will do our best to meet your complaints. Your integrity is important to us, and we always strive to protect and secure your personal data in the best viable way. Should we nevertheless, in your opinion, fail in this ambition, please note that you have the right to lodge a complaint at any time to the relevant supervisory authority in the country where you reside.

7. TRANSFER OF PERSONAL DATA

Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when transferred to our affiliates or third parties in other countries.

8.  DATA SECURITY

We and our third-party hosting partners have put in place the appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data with least privilege to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

 

We have procedures in place to deal with suspected data security breaches and will notify you and any applicable regulators of breaches in accordance with relevant legal requirements.

9.  DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for persona data, we consider the amount, nature, and sensitivity of the personal data, the potential risk or harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, along with the applicable legal requirements.

We also anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

10. YOUR DATA PRIVACY RIGHTS

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
 
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.
 
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
 
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
 
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
 
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
 
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

In the US, you may be entitled to certain rights with respect to your Personal Information under the law of your state of residence. Please refer to our state specific privacy policy for more details. We reserve the right to amend the state specific privacy policy and will notify you by updating its notice, so please check the policy from time to time.

You may be entitled to certain rights that differ from those above with respect to your Personal Information under law(s) for your country of residence.

If you wish to exercise any of the rights set out above, please contact us at privacy@trialbee.com.

10.1. NO FEE REQUIRED

You will not have to pay a fee to access your personal data or to exercise any of the other rights above.

11. CHILDREN

Our services are directed and intended to be used by an adult audience (such as individuals interested in clinical research and healthcare professionals). We do not knowingly collect information from children but may collect information from a parent or guardian of a child under the age of 18 years old, who are interested in finding out about the suitability of a clinical research study for their child. Please do not use our services if you are under eighteen.

If you are a parent or guardian of a child under the age of 18 years old who has provided information without your knowledge or consent, you may submit a request to remove the minor’s information by emailing us at privacy@trialbee.com

12. OTHER INFORMATION

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although it will still only be used in accordance with this Privacy Policy.

For quality control and training purposes, we may monitor or record your communications with us.

State Specific Privacy Policy

INTRODUCTION

This policy is provided and maintained by Trialbee AB (Trialbee), corporate registration number 556814-3019, with its principal place of business at Södra Tullgatan 3, SE-211 40 Malmö, Sweden.

You may be entitled to certain rights with respect to your personal information under the law of your state of residence. This state specific privacy policy is intended to supplement the information in Trialbee’s global privacy policy and provide you with information regarding any rights you have under these laws and how to exercise them. This state specific privacy policy applies to residents of California, Colorado, Connecticut, Utah and Virginia.

Please refer to Trialbee’s global privacy policy, which describes how Trialbee collects, uses, processes, and protects your personal data and informs the choices available to you regarding how you can manage your personal data.

We reserve the right to amend this privacy policy and will notify you by updating this notice, so please check this privacy policy from time to time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us at privacy@trialbee.com.

TABLE OF CONTENTS

  1. PURPOSE
  2. DEFINITIONS AND ACCRONYMS
  3. California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  4. Colorado Privacy Act (CPA)
  5. Connecticut Data Privacy Act (CTDPA)
  6. Utah Consumer Privacy Act (UCPA)
  7. Virginia Consumer Data Protection Act (VCDPA)

1. PURPOSE

This privacy policy describes how Trialbee collects, uses, processes, and protects your personal data and informs the choices available to you regarding how you can manage your personal data.

We recommend that you read this state specific privacy policy with our global privacy policy and any other privacy policy or processing notice(s) available on the sanofistudies.com website and/or that we may provide on specific occasions when we are collecting or processing personal data about you so that you are aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them. 

This privacy policy identifies Trialbee as “we,” “us” or “our” and is mentioned in this privacy policy, we are responsible for processing your data.

2. DEFINITIONS AND ACRONYMS


Anonymized: type of information sanitization whose intent is privacy protection. It is the process of removing personally identifiable information from data sets, so that the person’s identity becomes anonymous. 
CCPA: United States California Consumer Privacy Act
VCDPA: United States Virginia Consumer Data Protection Act 
CPA: United States Colorado Privacy Act 
CPRA: United States California Privacy Rights Act 
CTDPA: United States Connecticut Data Privacy Act 
UCPA: United States Utah Consumer Privacy Act 
PII: Personal Identifiable Information
PHI: Protected Health Information

3. California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) 

If you are a resident of California, you have the following rights under the California Consumer Privacy Act and California Privacy Rights Act (California Consumer Privacy Act (CCPA), with respect to your personal data:

The right to access / know what information or categories of information we have collected, used or disclosed, about you. To submit a request to know, please contact us at privacy@trialbee.com. You also may designate an authorized agent to make a request for access on your behalf.
The right to request that incorrect or outdated personal information be corrected but not deleted.
The right to request that we delete any Personal Information we have collected about you.
The right to opt-out of certain processing (Profiling/Targeted Advertising).
The right to portability / transfer to request personal information be disclosed in a common file format.
The right to opt-out of the sale of your personal information.
The right to limit sensitive data processing.
The right to object to automated decision-making/profiling.
The right to non-discrimination for exercising your rights under the CCPA rights.
The right to take legal action if a company breaches your personal information.
The right to opt out of targeted advertising when you opt out of the sale of personal information.

To submit a request for deletion or correction of data, please contact us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a proper request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, and/or information about your account with us. We also may use a third-party verification provider to verify your identity. Please note that we are only required to honour such requests twice in a 12-month period.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
 

4. Colorado Privacy Act (CPA)

If you are a resident of Colorado, you have the following rights under the Colorado Privacy Act (Colorado Privacy Act), with respect to your personal data:

The right to access / know what information or categories of information we have collected, used or disclosed, about you. To submit a request to know, please contact us at privacy@trialbee.com. You also may designate an authorized agent to make a request for access on your behalf.
The right to correct and request that incorrect or outdated personal information be corrected but not deleted.
The right to request that we delete any Personal Information we have collected about you.
The right to opt-out of certain processing (Profiling/Targeted Advertising).
The right to portability / transfer to request personal information be disclosed in a common file format.
The right to opt-out of the sale of your personal information.
The right to opt in for sensitive data processing.
The right to object to automated decision-making/profiling.

To submit a request for deletion or correction of data, please contact us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a proper request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, and/or information about your account with us. We also may use a third-party verification provider to verify your identity. Please note that we are only required to honour such requests twice in a 12-month period.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

5. Connecticut Data Privacy Act (CTDPA)

If you are a resident of Connecticut, you have the following rights under the Connecticut Data Privacy Act (Connecticut Data Privacy Act), with respect to your personal data:

The right to access / know what information or categories of information we have collected, used or disclosed, about you. To submit a request to know, please contact us at privacy@trialbee.com. You also may designate an authorized agent to make a request for access on your behalf.
The right to correct and request that incorrect or outdated personal information be corrected but not deleted.
The right to request that we delete any Personal Information we have collected about you.
The right to opt-out of certain processing (Profiling/Targeted Advertising).
The right to portability / transfer to request personal information be disclosed in a common file format.
The right to opt-out of the sale of your personal information.
The right to opt in for sensitive data processing.
The right to object to automated decision-making/profiling.
 
To submit a request for deletion or correction of data, please contact us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a proper request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, and/or information about your account with us. We also may use a third-party verification provider to verify your identity. Please note that we are only required to honour such requests twice in a 12-month period.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

6. Utah Consumer Privacy Act (UCPA)

If you are a resident of Utah, you have the following rights under the Connecticut Data Privacy Act (Utah Consumer Privacy Act), with respect to your personal data:

 

The right to access / know what information or categories of information we have collected, used or disclosed, about you. To submit a request to know, please contact us at privacy@trialbee.com. You also may designate an authorized agent to make a request for access on your behalf.

The right to request that we delete any Personal Information we have collected about you.

The right to opt-out of certain processing (Profiling/Targeted Advertising).

The right to portability / transfer to request personal information be disclosed in a common file format.

The right to opt-out of the sale of your personal information.

The right to notice and opt-out of sensitive data processing.


To submit a request for deletion of data, please contact us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a proper request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, and/or information about your account with us. We also may use a third-party verification provider to verify your identity. Please note that we are only required to honour such requests twice in a 12-month period.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services. 

7. Virginia Consumer Data Protection Act (VCDPA) 

If you are a resident of Virginia, you have the following rights under the Connecticut Data Privacy Act (Virginia Consumer Data Protection Act), with respect to your personal data:

The right to access / know what information or categories of information we have collected, used or disclosed, about you. To submit a request to know, please contact us at privacy@trialbee.com. You also may designate an authorized agent to make a request for access on your behalf.
The right to request that we delete any Personal Information we have collected about you.
The right to correct inaccuracies in the consumer's personal data.
The right to opt-out of certain processing (Profiling/Targeted Advertising).
The right to portability / transfer to request personal information be disclosed in a common file format.
The right to opt-out of the sale of your personal information.
The right to notice and opt-out of sensitive data processing.

To submit a request for deletion of data, please contact us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a proper request to us, we will verify your identity by asking you for identifying information such as your email address, telephone number, and/or information about your account with us. We also may use a third-party verification provider to verify your identity. Please note that we are only required to honour such requests twice in a 12-month period.

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

Intended for U.S. Audiences Only © 2025 Sanofi US Services, Inc. All Rights Reserved.

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